KORDA LTD Privacy Policy

Privacy Policy for KORDA LTD

This Privacy Policy describes how KORDA LTD (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website, use our services, or communicate with us. This policy applies to customers located primarily in the United States.

KORDA LTD provides software and business growth solutions for contractors and communicates with customers via SMS, email, phone calls, voicemail, and appointment scheduling tools through our CRM and automation platform.

Information We Collect

We may collect the following information:

Name, phone number, email address, and business information

Billing and payment information

Appointment booking information

Communication records (SMS, email, calls, voicemail)

Website usage data and analytics

IP address, browser type, and device information

Cookies, tracking pixels, and advertising data

Form submissions, survey responses, and funnel information

How We Collect Information

We collect information in the following ways:

When you fill out forms on our website or funnels

When you book an appointment

When you opt in to receive SMS or email communications

When you communicate with us by phone, SMS, email, or voicemail

Through cookies, tracking pixels, and analytics tools

Through advertising platforms such as Meta (Facebook and Instagram)

Through payment processing when purchasing services

Through our CRM platform, GoHighLevel

How We Use Information

We use collected information to:

Provide our software and services

Communicate with you regarding your account, services, and support

Send appointment reminders and service notifications

Send marketing and promotional messages (only where consent has been given)

Process payments and invoices

Improve our website, services, and marketing performance

Track advertising and marketing effectiveness

Provide customer support

Maintain legal and compliance records

Customer data is never sold. Customer data is never used for third-party marketing or promotional purposes.

SMS & Communications

By providing your phone number and opting in through our website, forms, funnels, or appointment booking pages, you consent to receive SMS messages from KORDA LTD. These messages may include:

Appointment reminders

Service updates

Account notifications

Customer support messages

Marketing and promotional messages related to our services

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us at +1 561-273-9556 or [email protected].

Consent to receive SMS messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share SMS opt-in data or consent for marketing purposes. SMS consent is not shared with affiliates or third parties for marketing purposes.

Data Sharing Policy

KORDA LTD does not sell customer information.
KORDA LTD does not share customer information with third parties or affiliates for marketing or promotional purposes.

We may use trusted service providers strictly for operational purposes such as payment processing, CRM management, analytics, communications delivery, and automation. These providers are only permitted to use information to perform services on our behalf.

SMS opt-in data and consent are never sold, rented, or shared for marketing purposes.

Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar technologies to:

Understand user behavior on our website

Improve website performance and user experience

Track advertising performance

Measure marketing effectiveness

These technologies may be provided by services such as Google Analytics and Meta Pixel. You can control cookies through your browser settings.

Data Security Practices

We implement appropriate technical and organizational measures to protect your information, including:

Secure servers and encrypted connections

Access controls and authentication

Secure payment processing through Stripe

Secure data storage through GoHighLevel and integrated platforms

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain business and financial records

Comply with legal obligations

Resolve disputes

Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Third-Party Services

We use third-party platforms to operate our business and deliver services. These include:

GoHighLevel (CRM, funnel builder, automation platform, communications system, and data storage)

Stripe (payment processing)

Google Analytics (website analytics)

Meta Pixel (advertising tracking)

Zapier (system integrations and automation)

GoHighLevel acts as our data processor and stores contact information, communication records, form submissions, appointment data, and automation workflows, and enables SMS, email, phone calls, voicemail, and scheduling functionality.

These service providers may process data on our behalf solely for business operations and service delivery.

Your Rights & Choices

You may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt out of marketing communications

Withdraw consent for communications

To exercise any of these rights, contact us using the contact information below.

Opt-Out Instructions

You can opt out of communications at any time:

SMS: Reply STOP to any message

Email: Click the unsubscribe link in any email

Phone Calls: Request to be removed from call lists

Cookies: Adjust your browser settings to disable cookies

Children’s Information

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.

Contact Information

KORDA LTD
370 Woodside Road
Wyke, BD12 8HT
United Kingdom
Email: [email protected]
Phone: +1 561-273-9556
Website: www.runkorda.com

Last Updated: March 29, 2026